Customer Support
We're here to help you get the most out of your Crisp TV experience
Get help with setup, streaming issues, or account problems
Learn how to use Crisp TV on your preferred devices
Assistance with payments, subscriptions, or refunds
Questions about our service, features, or content
Contact Us
Have a question or need assistance? Fill out the form below and our support team will get back to you as soon as possible.
Other Ways to Reach Us
Email Support
support@crisptv.com
For general inquiries and non-urgent issues
Live Chat
Available 24/7
For immediate assistance with quick questions
Phone Support
+1 (888) 555-IPTV
For complex issues requiring detailed assistance
Our Support Team
Our dedicated support team is committed to providing you with the best possible assistance to enhance your Crisp TV experience.
24/7 Availability
Our team is available around the clock to assist you
Rapid Response
Most tickets are answered within 30 minutes
Technical Expertise
Specialized support for all major devices and platforms
Multilingual Support
Assistance available in English, Spanish, French, and Arabic
Setup Instructions
Learn how to set up Crisp TV on your favorite devices
Frequently Asked Questions
Find answers to common questions about our IPTV service
What is Crisp TV?
Crisp TV is a premium IPTV service that provides thousands of live TV channels from around the world in high definition quality. Our service includes channels from the US, UK, Canada, Europe, Asia, and more, with content in multiple languages to suit your preferences.
How much does Crisp TV cost?
Crisp TV offers multiple subscription packages starting from $9.99 per month. We provide Basic, Standard, and Premium packages with different features and device limits. Visit our packages page for detailed pricing information.
Do you offer a free trial?
Yes, we offer a limited free trial for new customers so you can test our service before committing to a subscription. The trial provides access to a selection of our channels for 24 hours. Contact our support team to request a trial.
How many devices can I use with my subscription?
The number of devices depends on your subscription package. Our Basic plan supports 1 device, Standard supports 2 devices, and Premium supports up to 4 devices simultaneously.
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time from your account dashboard. There are no cancellation fees or hidden charges. If you need assistance with cancellation, our support team is available 24/7 to help.
Video Tutorials
Visual step-by-step guides for setting up Crisp TV on various devices
Complete walkthrough for setting up Crisp TV on Samsung, LG, and other Smart TV models
How to install and configure Crisp TV on your smartphone or tablet
Solutions for buffering, connection problems, and other common IPTV issues
Compatible Devices
Crisp TV works seamlessly with a wide range of devices and platforms
| Device Type | Compatibility | Recommended App | Video Quality | Ease of Setup |
|---|---|---|---|---|
Smart TVs | Excellent | IPTV Smarters Pro | Up to 4K | ★★★★☆ |
Amazon Firestick | Excellent | TiviMate | Up to 4K | ★★★★★ |
Computers/Laptops | Excellent | VLC Player | Up to 4K | ★★★☆☆ |
Android/iOS | Excellent | IPTV Smarters Pro | Up to 1080p | ★★★★☆ |
MAG Boxes | Very Good | Portal URL | Up to 1080p | ★★★☆☆ |